All orders will be dispatched from our warehouse in USA within 2 business days. All USA orders will automatically come with tracking regardless of Standard or Express shipping. This means that from the moment it leaves our warehouse right through to its delivery, you can track it right to your door! LULUYOUTH does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses.
LULUYOUTH will help as much as possible to trace a missing parcel, however if untracked shipping is selected, it is the customer's responsibility to follow up with the carrier. LULUYOUTH is not responsible for refunds of shipping costs of delayed shipping product availability.